Support

Getting set up

Start with self-hosting. Most problems joining a relay come down to three things:

The address. Phones and machines must reach the relay at the URL you give them, wss:// with TLS or ws:// on a private network.
The certificate. A self-signed or private certificate must be trusted by every machine and phone that connects.
An expired token. Tokens and join links last 15 minutes and work once; issue a new one.

/pirc status in pi shows a machine's connection, and pirc-relay list on the relay shows every machine and client it knows.

Email us with your relay's and extension's versions and what you saw. Please don't include tokens, keys or the contents of your sessions.

Email [email protected]. We read everything and reply as soon as we can. For privacy questions, [email protected].